77bd Privacy Policy & Data Protection

77bd ("we", "our", "platform") is committed to providing a safe and trustworthy online gaming experience for users in Bangladesh. This privacy policy explains what information we collect about you, how that information is used, who it may be shared with, and what your rights are.

This policy applies to our website, mobile application, and other digital services. By using 77bd's services, you agree to the data processing practices described in this privacy policy.

77bd collects the following information to provide services smoothly and to keep your account secure:

2.1 Registration & Identity Information

• Full name and date of birth (for age verification)
• Email address and mobile number
• Username and password (stored in encrypted form)
• National ID or passport number (for KYC process)

2.2 Transaction & Financial Information

• Deposit and withdrawal history
• Payment records sent via bKash, Nagad, Rocket, Upay, or bank transfer (we do not store full account numbers)
• Bonus claim and wagering activity history

2.3 Technical & Usage Information

• IP address, device type, and operating system
• Browser type and language settings
• Website access times, page visit patterns, and session duration
• Data collected from cookies and similar tracking technologies

2.4 Communication Information

• Records of your communication with us via live chat and email
• Content of complaints, comments, or requests

77bd uses your information only for legitimate and necessary purposes. The main reasons we use your information are as follows:

77bd does not sell your personal information or share it with third parties for commercial purposes. However, limited information may be shared in the following circumstances:

4.1 Service Provider Partners

We work with trusted third parties for payment processing (such as bKash, Nagad, Rocket, Upay, and banking services), cybersecurity, and technology services. They are contractually bound to use information only for the specified purpose and may not use your information for any other purpose.

4.2 Legal Obligations

We may be required to disclose information in response to a court order, a lawful request from a government authority, or as required by applicable law. In such cases, we will notify you in advance as far as possible, where permitted by law.

4.3 Fraud Prevention

Information may be shared with relevant authorities where necessary to detect and prevent fraud, money laundering, or other illegal activities.

4.4 Business Transfer

In the event of a future merger, acquisition, or transfer of business assets, user information may be transferred. In that case, you will be notified in advance and informed about the new policy.

Cookies and similar technologies are used on the 77bd website to improve your experience. Cookies are small text files stored in your browser or on your device.

5.1 Types of Cookies

• Essential cookies: These are necessary for the basic functionality of the website — maintaining login sessions, security tokens, and so on.
• Functional cookies: Used to remember your preferences (language, theme).
• Analytics cookies: Collect anonymous data to understand website usage patterns, which helps improve the service.

5.2 Cookie Controls

You can control or delete cookies from your browser settings. However, disabling essential cookies may cause some services to not work properly and your login session may not be maintained.

Keeping your information secure is 77bd's top priority. We follow industry-standard security technologies and practices:

• SSL/TLS Encryption: All data exchanged between your browser and our servers is fully encrypted.
• Password Hashing: Your password is never stored directly — only a one-way encrypted hash is kept.
• Two-Factor Authentication: Two-factor authentication (2FA) is available to further strengthen account security.
• Regular Security Audits: Our systems go through regular security testing and vulnerability assessments.
• Access Controls: Only authorised staff are granted access to specific data on a need-to-know basis.
• Firewall & Intrusion Detection: Continuous network monitoring systems remain active at all times.

Please note, however, that transmitting information over the internet is not entirely without risk. We provide the highest level of protection, but 100% security cannot be guaranteed by any digital medium.

77bd retains your information only for as long as necessary. The main retention guidelines are as follows:

• All information is retained while your account is active.
• Even after an account is closed or deleted, financial transaction and identity information is retained for a set period to meet legal obligations.
• Information related to fraud investigations or dispute resolution is retained until the process is complete.
• If consent for marketing communications is withdrawn, the relevant information is immediately stopped from being used for that purpose.

Once the specified period has passed, information is securely deleted or anonymised so that you can no longer be identified.

As a registered user of 77bd, you have the following rights regarding your personal information:

77bd's services are for users aged 21 and above only. We do not collect information from minors and do not allow them to use the platform.

We verify age during the registration process. If it is ever found that a user is under 21, that account will be closed immediately and the collected information will be deleted.

77bd may update this privacy policy from time to time. If changes are made, we will clearly announce them on the website and include the date of the new version.

For significant changes, we will attempt to notify you at your registered email address. If you continue using the service after a policy change, you will be considered to have accepted the new policy.

We recommend that you review this page regularly to stay informed about the latest policy.

If you have any questions, concerns, or requests about this privacy policy, or if you wish to exercise your data rights, please contact us. The 77bd support team is available in Bengali and English, 7 days a week, 24 hours a day.